What obligations does a developer have towards consumers?

In the EU, there high level of consumer protection. The basic principle is that, as a developer you will have to be honest about your product; you are not allowed to mislead. Also, you cannot simply exclude all liability for your product in your general terms and conditions.

So as a developer, think carefully about what guarantees you give about your product and make sure you can prove them in some way. After all, it could always be the case that if something goes wrong with a buyer, such as a mistake in recognising a new road sign, the cause lies in this new circumstance.

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